/* ── PAGE HERO ── */
.page-hero {
    background: var(--charcoal);
    position: relative;
    overflow: hidden;
    padding: clamp(52px, 8vw, 96px) 0;
    text-align: center;
    color: #fff;
}

.page-hero::before {
    content: '';
    position: absolute;
    inset: 0;
    background: radial-gradient(ellipse at 50% 60%, rgba(201, 168, 76, 0.18) 0%, transparent 65%);
}

.page-hero-inner {
    position: relative;
    z-index: 2;
}

.breadcrumb-trail {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    font-size: 11px;
    color: rgba(255, 255, 255, 0.35);
    letter-spacing: 0.08em;
    margin-bottom: 32px;
}

.breadcrumb-trail a {
    color: inherit;
    transition: color var(--ease);
}

.breadcrumb-trail a:hover {
    color: #fff;
}

.breadcrumb-trail i {
    font-size: 9px;
    color: rgba(255, 255, 255, 0.2);
}

.breadcrumb-trail span {
    color: rgba(255, 255, 255, 0.65);
}

.page-hero .label-tag {
    color: var(--gold-light);
    justify-content: center;
    display: flex;
    margin-bottom: 14px;
}

.page-hero h1 {
    font-family: var(--fd);
    font-size: clamp(36px, 6vw, 68px);
    font-weight: 300;
    letter-spacing: 0.05em;
    line-height: 1.05;
    margin-bottom: 14px;
}

.page-hero h1 em {
    color: var(--gold-light);
    font-style: italic;
}

.page-hero p {
    font-size: 13px;
    color: rgba(255, 255, 255, 0.5);
    max-width: 440px;
    margin: 0 auto 28px;
    line-height: 1.8;
    letter-spacing: 0.04em;
}

/* ── FAQ SEARCH BAR ── */
.faq-search-wrap {
    max-width: 560px;
    margin: 0 auto;
    position: relative;
    z-index: 2;
}

.faq-search {
    display: flex;
    align-items: center;
    background: rgba(255, 255, 255, 0.1);
    border: 1px solid rgba(255, 255, 255, 0.2);
    backdrop-filter: blur(6px);
    padding: 0 16px;
    gap: 10px;
    transition: background var(--ease), border-color var(--ease);
}

.faq-search:focus-within {
    background: rgba(255, 255, 255, 0.16);
    border-color: rgba(201, 168, 76, 0.5);
}

.faq-search i {
    font-size: 15px;
    color: rgba(255, 255, 255, 0.4);
    flex-shrink: 0;
}

.faq-search input {
    flex: 1;
    border: none;
    outline: none;
    background: transparent;
    font-family: var(--fb);
    font-size: 13px;
    font-weight: 300;
    color: #fff;
    padding: 14px 0;
    letter-spacing: 0.04em;
}

.faq-search input::placeholder {
    color: rgba(255, 255, 255, 0.35);
}

.faq-search-clear {
    background: none;
    border: none;
    color: rgba(255, 255, 255, 0.4);
    font-size: 14px;
    cursor: pointer;
    padding: 4px;
    display: none;
}

.faq-search-clear.show {
    display: block;
}

#searchResultCount {
    font-size: 11px;
    color: rgba(255, 255, 255, 0.45);
    margin-top: 10px;
    min-height: 16px;
}

/* ── CATEGORY PILLS (mobile) ── */
.cat-pills-mob {
    background: var(--white);
    border-bottom: 1px solid var(--border);
    overflow-x: auto;
    scrollbar-width: none;
}

.cat-pills-mob::-webkit-scrollbar {
    display: none;
}

.cat-pills-inner {
    display: flex;
    padding: 0 12px;
    white-space: nowrap;
}

.cat-pill {
    padding: 0 16px;
    height: 44px;
    display: inline-flex;
    align-items: center;
    font-family: var(--fb);
    font-size: 11px;
    font-weight: 500;
    letter-spacing: 0.13em;
    text-transform: uppercase;
    color: var(--mid-grey);
    cursor: pointer;
    border-bottom: 2px solid transparent;
    margin-bottom: -1px;
    transition: all var(--ease);
    white-space: nowrap;
    flex-shrink: 0;
}

.cat-pill:hover {
    color: var(--charcoal);
}

.cat-pill.active {
    color: var(--charcoal);
    border-bottom-color: var(--gold);
}

@media (min-width: 992px) {
    .cat-pills-mob {
        display: none;
    }
}

/* ── MAIN LAYOUT ── */
.faq-main {
    padding: 52px 0 80px;
    background: var(--cream);
}

/* ── LEFT SIDEBAR NAV ── */
.faq-sidebar {
    position: sticky;
    top: calc(var(--sticky-d) + 24px);
}

@media (max-width: 991px) {
    .faq-sidebar {
        display: none;
    }
}

.sidebar-nav-head {
    font-family: var(--fb);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: 0.22em;
    text-transform: uppercase;
    color: var(--mid-grey);
    margin-bottom: 16px;
    padding-bottom: 10px;
    border-bottom: 1px solid var(--border);
}

.sidebar-nav-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    font-family: var(--fb);
    font-size: 11px;
    font-weight: 500;
    letter-spacing: 0.1em;
    text-transform: uppercase;
    color: var(--mid-grey);
    cursor: pointer;
    transition: all var(--ease);
    border-left: 2px solid transparent;
    margin-left: -14px;
}

.sidebar-nav-item:hover {
    color: var(--charcoal);
    border-left-color: var(--light-grey);
    background: rgba(0, 0, 0, 0.02);
}

.sidebar-nav-item.active {
    color: var(--charcoal);
    border-left-color: var(--gold);
    background: rgba(201, 168, 76, 0.04);
}

.sidebar-nav-item i {
    font-size: 14px;
    width: 18px;
    text-align: center;
    flex-shrink: 0;
}

.sidebar-nav-item .nav-count {
    margin-left: auto;
    font-size: 10px;
    font-weight: 400;
    color: var(--light-grey);
}

/* still-need-help card */
.help-card {
    margin-top: 28px;
    background: var(--charcoal);
    padding: 22px;
}

.help-card h6 {
    font-family: var(--fd);
    font-size: 20px;
    font-weight: 300;
    color: #fff;
    margin-bottom: 6px;
}

.help-card h6 em {
    color: var(--gold-light);
    font-style: italic;
}

.help-card p {
    font-size: 11px;
    color: rgba(255, 255, 255, 0.45);
    line-height: 1.7;
    margin-bottom: 16px;
}

.help-card a {
    display: flex;
    align-items: center;
    gap: 7px;
    background: var(--gold);
    color: #fff;
    font-family: var(--fb);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: 0.15em;
    text-transform: uppercase;
    padding: 10px 14px;
    transition: background var(--ease);
}

.help-card a:hover {
    background: var(--gold-dark);
}

/* ── FAQ SECTIONS ── */
.faq-section {
    margin-bottom: 8px;
}

.faq-section-head {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 22px 0 16px;
    border-bottom: 2px solid var(--charcoal);
    margin-bottom: 4px;
}

.faq-section-icon {
    width: 38px;
    height: 38px;
    border: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 17px;
    color: var(--gold);
    flex-shrink: 0;
}

.faq-section-head h2 {
    font-family: var(--fd);
    font-size: clamp(20px, 2.5vw, 26px);
    font-weight: 400;
    letter-spacing: 0.04em;
}

.faq-section-head h2 em {
    color: var(--gold);
    font-style: italic;
}

.faq-section-count {
    margin-left: auto;
    font-family: var(--fb);
    font-size: 10px;
    font-weight: 600;
    letter-spacing: 0.15em;
    text-transform: uppercase;
    color: var(--mid-grey);
    flex-shrink: 0;
}

/* FAQ items */
.faq-item {
    border-bottom: 1px solid var(--border);
}

.faq-q {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    padding: 18px 0;
    cursor: pointer;
    gap: 16px;
    user-select: none;
}

.faq-q:hover .faq-q-text {
    color: var(--gold);
}

.faq-q-text {
    font-family: var(--fd);
    font-size: clamp(16px, 2vw, 19px);
    font-weight: 400;
    letter-spacing: 0.02em;
    line-height: 1.35;
    transition: color var(--ease);
}

.faq-icon {
    width: 30px;
    height: 30px;
    border: 1px solid var(--border);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 13px;
    color: var(--mid-grey);
    flex-shrink: 0;
    margin-top: 1px;
    transition: all var(--ease);
}

.faq-item.open .faq-icon {
    background: var(--gold);
    color: #fff;
    border-color: var(--gold);
    transform: rotate(45deg);
}

.faq-item.open .faq-q-text {
    color: var(--gold);
}

.faq-a {
    display: none;
    padding: 2px 44px 20px 0;
}

.faq-item.open .faq-a {
    display: block;
    animation: fadeIn .25s ease;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(-4px)
    }

    to {
        opacity: 1;
        transform: translateY(0)
    }
}

.faq-a p {
    font-size: 13px;
    color: var(--mid-grey);
    line-height: 1.85;
    margin-bottom: 10px;
}

.faq-a p:last-child {
    margin-bottom: 0;
}

.faq-a a {
    color: var(--gold);
    border-bottom: 1px solid var(--gold-light);
    padding-bottom: 1px;
    transition: border-color var(--ease);
}

.faq-a a:hover {
    border-color: var(--gold);
}

.faq-a strong {
    font-weight: 600;
    color: var(--charcoal);
}

.faq-a ul {
    margin: 8px 0 8px 18px;
}

.faq-a ul li {
    font-size: 13px;
    color: var(--mid-grey);
    line-height: 1.8;
    margin-bottom: 4px;
}

.faq-a .info-pill {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: rgba(39, 115, 74, 0.07);
    border: 1px solid rgba(39, 115, 74, 0.18);
    color: var(--success);
    font-size: 11px;
    font-weight: 500;
    padding: 4px 10px;
    margin-top: 8px;
}

/* search highlight */
.faq-item.hidden {
    display: none;
}

mark {
    background: rgba(201, 168, 76, 0.25);
    color: var(--charcoal);
    padding: 0 1px;
    border-radius: 1px;
}

/* no results */
.no-results {
    display: none;
    text-align: center;
    padding: 52px 0;
}

.no-results i {
    font-size: 40px;
    color: var(--light-grey);
    display: block;
    margin-bottom: 16px;
}

.no-results h4 {
    font-family: var(--fd);
    font-size: 26px;
    font-weight: 300;
    margin-bottom: 8px;
}

.no-results h4 em {
    color: var(--gold);
    font-style: italic;
}

.no-results p {
    font-size: 13px;
    color: var(--mid-grey);
}

/* ── CONTACT CTA BANNER ── */
.contact-cta {
    background: var(--charcoal);
    padding: clamp(40px, 6vw, 72px) 0;
    text-align: center;
}

.contact-cta h2 {
    font-family: var(--fd);
    font-size: clamp(24px, 4vw, 44px);
    font-weight: 300;
    color: #fff;
    letter-spacing: 0.06em;
    margin-bottom: 8px;
}

.contact-cta h2 em {
    color: var(--gold-light);
    font-style: italic;
}

.contact-cta p {
    font-size: 13px;
    color: rgba(255, 255, 255, 0.45);
    line-height: 1.8;
    margin-bottom: 28px;
    max-width: 420px;
    margin-left: auto;
    margin-right: auto;
}

.cta-methods {
    display: flex;
    align-items: stretch;
    justify-content: center;
    gap: 12px;
    flex-wrap: wrap;
}

.cta-method {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    padding: 20px 24px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    color: rgba(255, 255, 255, 0.7);
    min-width: 130px;
    transition: all var(--ease);
    cursor: pointer;
}

.cta-method:hover {
    border-color: var(--gold);
    color: var(--gold-light);
    background: rgba(201, 168, 76, 0.06);
}

.cta-method i {
    font-size: 22px;
}

.cta-method strong {
    font-size: 11px;
    font-weight: 600;
    letter-spacing: 0.13em;
    text-transform: uppercase;
}

.cta-method span {
    font-size: 11px;
    color: rgba(255, 255, 255, 0.35);
}